Meetreal Terms and Conditions

These Terms and Conditions (“Terms”) govern access to and use of the Meetreal platform and its services. Please read them carefully before using the Platform.

1. Introduction

1.1 Spathioslink 14 S.L., a commercial company established under Spanish law, with registered office in Spain (hereinafter, “Meetreal”), is the owner and operator of the Meetreal digital platform.

1.2 Meetreal offers a software platform as a service (SaaS) aimed at businesses for planning, managing, and contracting corporate experiences, offsites, team events, and related services (hereinafter, the “Platform”).

1.3 These Terms apply exclusively to companies, organizations, and professionals acting in the exercise of their commercial or professional activity (hereinafter, the “Client”). They do not apply to end consumers.

2. Definitions

2.1 Client: The legal entity or organization that contracts the use of the Platform.

2.2 User: An individual authorized by the Client to access and use the Platform.

2.3 Platform: The web and/or mobile application operated by Meetreal, including its functionalities, content, updates, and enhancements.

2.4 Subscription: The right of access to the Platform under a specific plan, for a limited duration and subject to the payment of the corresponding fees.

2.5 Services: The digital services offered by Meetreal through the Platform, including support, content management, and planning tools.

3. Scope of Application

3.1 These Terms govern all contractual relationships between Meetreal and the Client regarding the use of the Platform.

3.2 Any general conditions of the Client shall not apply unless expressly accepted in writing by Meetreal.

3.3 Individual agreements signed between Meetreal and the Client shall prevail over these Terms in the case of conflict.

4. Purpose of the Contract

4.1 Meetreal grants the Client a non-exclusive, non-transferable, and time-limited right to access and use the Platform in accordance with these Terms.

4.2 The Platform is offered exclusively as a cloud-hosted service. There is no transfer of software, source code, or infrastructure.

4.3 Meetreal may continuously modify, update, or enhance the Platform.

5. Meetreal Services

5.1 Availability: Meetreal will make reasonable efforts to ensure the availability of the Platform, which may have interruptions for maintenance or technical reasons.

5.2 Updates: Meetreal may add, modify, or remove functionalities, provided that the contracted service is not substantially altered.

5.3 Support: Meetreal will provide technical support to the Client through the available channels during reasonable business hours.

5.4 Exclusions: Meetreal does not provide legal, tax, financial, or professional advisory services. The Client is responsible for their business decisions.

6. Fees and Payments

6.1 The applicable fees shall be those indicated in the contracted plan or in the specific agreement with the Client.

6.2 Fees will be billed in advance, on a monthly or annual basis, depending on the chosen plan.

6.3 All amounts are understood to be exclusive of VAT and any other applicable taxes.

6.4 Non-payment may result in the suspension or cancellation of access to the Platform.

6.5 Meetreal may modify the fees with prior notice at least 30 days before renewal.

7. Usage Rights and Intellectual Property

7.1 All intellectual and industrial property rights over the Platform belong to Meetreal or its licensors.

7.2 The Client may not:

• Copy, modify, or reverse engineer the Platform.

• Resell, sublicense, or make the Platform available to third parties.

• Use the Platform for illegal or unauthorized purposes.

7.3 The use of the Platform does not grant any property rights over it.

8. Client’s Obligations

8.1 The Client is responsible for the use made by authorized Users.

8.2 The Client must maintain the confidentiality of the access credentials.

8.3 The Client agrees to comply with applicable legislation and not to use the Platform fraudulently or harmfully.

8.4 The Client is responsible for making backups of their information whenever deemed necessary.

9. Duration and Termination

9.1 The Subscription shall have the duration indicated in the contracted plan.

9.2 Unless otherwise indicated, the Subscription will renew automatically.

9.3 Either party may terminate the contract in the event of a serious breach by the other party.

9.4 Upon termination, the Client’s access will be disabled, and data may be deleted after a reasonable period.

10. Data Protection and Confidentiality

10.1 Meetreal will process personal data in accordance with applicable data protection regulations, including the GDPR.

10.2 Where appropriate, the parties shall sign a Data Processing Agreement.

10.3 Both parties commit to maintaining the confidentiality of the exchanged information.

11. Liability

11.1 The Platform is provided “as is,” without additional warranties to the extent permitted by law.

11.2 Meetreal shall not be liable for indirect damages, loss of profits, or loss of data.

11.3 Meetreal’s total liability shall not exceed, in any case, the amounts paid by the Client in the 12 months prior to the triggering event.

11.4 Nothing in these Terms limits liability for fraud, gross negligence, or personal injury.

12. Modification of Terms

12.1 Meetreal may modify these Terms for legal, technical, or commercial reasons.

12.2 Substantial modifications will be notified with reasonable prior notice.

12.3 Continued use of the Platform will imply acceptance of the new Terms.

13. Final Provisions

13.1 These Terms are governed by Spanish law.

13.2 The parties submit to the Courts and Tribunals of the city of Barcelona, unless otherwise provided by imperative law.

13.3 If any clause is declared null, the remaining clauses shall remain in effect.

13.4 The Client may not assign the contract without prior written consent from Meetreal.